30-Day Return Period
All items carry a 30 day return period. Please contact us before returning your order so that we can provide a return address and return authorization number. Unauthorized returns are not accepted. Items must be returned in their original cartons and packaging in new / unassembled condition; the customer must carton and prepare the shipment no matter the reason for the return. The customer is responsible for return shipping charges only and must make their own arrangements for return shipment. The customer is responsible for return shipping for orders canceled while in transit. Extra services requested for the original shipment such as inside delivery or air shipment are not refundable. Returned orders of over $2000 are subject to a 25% re-stocking fee. Defective items and parts reported within the 30 day return period will be replaced or repaired by the manufacturer at their discretion. Since defective items are replaced/repaired, the customer may not refuse to pay return shipping charges. All product warranties are by the manufacturer. Items purchased for resale are not returnable. We reserve the right to refuse to sell to dealers and competitors.
Colors shown on the Internet can vary from monitor to monitor, so please contact us if color is a particular concern. Returns are not accepted for reasons of color if the customer could have requested a color sample in advance.